We offer this summary to encourage parents to read and understand our Privacy Policy.

U-GRO Learning Centres, Inc. has been trusted by parents for more than thirty years to provide safe childcare and related services. We take this trust very seriously, especially as we expand our online presence. We recognize that families are concerned about privacy and especially about the privacy of their children online. U-GRO Learning Centres, its staff, contractors, and others who help us operate our Web site follow this policy on privacy and fair information practices for online activities of U-GRO Online. U-GRO Online always meets or exceeds the requirements of the Children's Online Privacy Protection Act of 1998.

1. Trust, Notice and Security

At U-GRO, we fully disclose our policy about the collection, maintenance, use, disclosure, and security of personal information obtained from users of our online activities. By personal information, we mean a name, address, e-mail address, telephone number, or any other information that can be used to contact an individual.

2. Parental Involvement and Consent

Parental involvement in a child's activities is a cornerstone of our approach to the Internet. U-GRO does not currently collect and maintain personal information from children. We will require prior parental consent should we ever collect and maintain personal information from children.

3. Use and Disclosure Limitations

U-GRO does not share user information with third parties except when required by law.

4. Information Collection

U-GRO fully explains its information collection practices. We do not collect personal information from children. We tell adults when information is required and when it is optional.

5. Complaints

U-GRO pledges to work with users to resolve any complaints about our privacy and fair information practices policy or our implementation of the policy.

6. Technical and Other Matters: Cookies, Web Logs, and Advertisers

Sesame Workshop discloses the defined and limited way that our Web site uses cookies, Web logs, and advertising.

Detailed Policy Description

1. Trust, Notice, and Security

At U-GRO, we fully disclose our policy about the collection, maintenance, use, disclosure, and security of personal information obtained from users of our online activities. By personal information, we mean a name, address, e-mail address, telephone number, or any other information that can be used to contact an individual.

Concerns about privacy can be stronger in the online environment. U-GRO promises to follow this privacy and fair information practices policy that we specially designed for our Web site. Parents can trust U-GRO will not misuse any personal information about their children or about themselves.

U-GRO will change over time as we add new features, services, and options. The Internet itself will also change as new capabilities and perhaps new laws emerge. This policy will be updated occasionally. Our philosophy of protecting user information from inappropriate uses and disclosures will not change. We promise to provide appropriate advance notice through the Web site of any change that materially affects the collection, maintenance, use, or disclosure of personal information from children or adults. We will also seek parental consent should we ever decide to collect and maintain personal information from children. Other changes to this privacy policy statement that reflect refinements, improvements, updates, and new features will be made as appropriate and posted as soon as possible. Whenever the privacy policy changes, we will modify the date and version number to reflect that a change was made.

Another important element of trust is security. The security of personal information is a high priority at U-GRO. We maintain this Web site and all associated data with technical, administrative, and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification, and improper disclosure. We follow industry-proven security procedures such as encrypted administrative communication, restricted access to underlying machines, and firewalls at network access points. No computer system or information can ever be fully protected against every possible hazard. U-GRO is committed to providing reasonable and appropriate security controls to protect our Web site and its information against foreseeable hazards.

U-GRO requires that employees and contractors who have access to personal information from the Web site acknowledge in writing that they have read these privacy and fair information practices rules and that they are expected to follow it.

This Web site is operated by U-GRO Learning Centres, Inc., located at 1091 E. Main Street, Palmyra, PA 17078.

U-GRO recognizes that collecting personal information from visitors to our Web site can be sensitive. Many features do not require disclosure of a name, E-mail address, or other personal information. Some features need personal information in order to work. We want our users to understand what information we collect and how we use it. We also want to provide our users with a choice when possible.  

3. Use and Disclosure Limitations

U-GRO uses personal information about its Web site users only in defined and responsible ways. We do not share user information with third parties except when required by law.

Use Policy: When U-GRO gathers personal information from users, we ask for permission first. We also disclose, at the time of collection, how the information will be used by us. Personal information is used for activities such as site registration, site membership, newsletter subscriptions, and mailings that describe upcoming products, events, and features.

User Choice: Whenever possible, U-GRO allows users to make choices about how their personal information will be used.

Disclosure Policy: We do not normally disclose personal information to anyone outside of U-GRO unless it is required by law.  U-GRO might be required to disclose personal information in response to valid legal process. This includes a search warrant, subpoena, or court order. In this respect, we are no different from any other record keeper. Disclosures may also be appropriate to protect the safety of a child, during emergencies if physical safety is believed to be at risk, to protect the security or integrity of our Web site, or to take precautions against liability. We think that these events are unlikely, but they are possible. We will take reasonable steps to limit the scope of any of these disclosures.  

4. Information Collection

U-GRO fully explains its information collection practices. We do not collect personal information from children. We tell adults when information is required and when it is optional.

Information About Children

U-GRO does not collect personal information from children.

Information About Adults

Newsletters for Parents: U-GRO offers E-mail newsletters for parents. Newsletter subscribers may receive occasional, unsolicited E-mail from U-GRO describing new online features and content, weather delays or promotional offers. Subscribers can decline the opportunity to receive this E-mail when they register and can unsubscribe at any time.  

5. Complaints

U-GRO pledges to work with users to resolve any complaints about our privacy and fair information practices policy or our implementation of the policy.

If you have a complaint about our privacy and fair information practices policy or about our implementation of the policy, you can write to us at info@u-gro.com. U-GRO will try to resolve any problems that arise in a fair and prompt manner.